Latest articles
Bawumia’s paperless ports under threat!…As UNIPASS plans takeover of Customs World, GCNet
The recently awarded 10-year third single window contract to Ghana Link Network Services Limited is breeding confusion at the country’s ports, as operators say...
GMP Principle 5 – Designing, Constructing and Maintaining Facilities and Equipment
Good Manufacturing Practice principles 5&6 are probably the most critical principles to follow to the core if product safety and quality are to be...
How strong are rural banks?
Rural banks play a crucial role when it comes to promoting efficient rural financial intermediation. Rural banks have promoted financial inclusion among the unbanked...
The Stats speak for themselves (cont’d)
A Look at Some Critical Customer Service Statistics
Age is more than just a number
Mark Twain says it “is an issue of mind over matter....
MTN launches “aYo Recharge with Care” in Takoradi
MTN Ghana has launched an innovative product dubbed “aYo Recharge with Care” in the Sekondi-Takoradi Metropolis for its subscribers.
The aYo Send with Care, is...
Report urges 200m cash-strapped SMEs in Africa to make use of leasing
A new report dubbed ‘Equipment Leasing in Africa’ has urged Small and Medium-Scale Enterprises (SMEs) to leverage the opportunity offered by leasing, as it...
Child Sexual Abuse (CSA)
In all democratic nations, despite what form of governance is practiced, there are certain commonalities or some things held high by both individuals and...
The real reason behind high interest rates and what to do about it
The prevailing narrative in the policy discourse on interest rate is that high Non-Performing Loans (NPL) occasioned by macroeconomic volatility, is the primary driver...
USA: The rise and rise of an agricultural great
The United States of America is a great country for many reasons. Acclaimed for its immense military might, the US is a force to...
Why are my customers leaving? – a banker’s dilemma (1)
This week, I am starting a series that reflects many bankers’ headaches: Losing customers. It is important to reflect on what a bank is...