The global COVID-19 storm has transformed the way the world conducts business and, more specifically, what can be accomplished digitally. And while we all long for the human touch and personal interaction, a post-pandemic world of greater online functioning is unfolding before our eyes. But with greater digital dependency...
“Your most unhappy customers are your greatest source of learning” ~ Bill Gates
Dear reader, welcome to a new series involving painful customer losses. The bank and customer relationship or the contract terminates by the closure of the account at the request of either party. This can be by mutual agreement,...
In his forward entitled England and Wales: The Jurisdiction of Choice, The Rt Hon. Jack Straw MP, a former Secretary of State for Justice and Lord Chancellor noted that a whopping 80% of cases in UK’s specialized Commercial Courts involved a foreign claimant (plaintiff) or defendant and that, “....
In today’s business world, starting small is encouraged but remaining small cannot be forgiven. You can start locally but you must think global. Global world-class business is the standard for entrepreneurs and business people who are looking to make an impact on a large scale, build formidable businesses that...
They were both medical practitioners. They both stood up against the establishments of the time—one, against the unjust enslavement of millions of able-bodied men and women of a continent; the other, against what he saw as the capitalist exploitation of an entire continent. They were both passionate about their...
The Ghana Non-Communicable Diseases (NCD) Alliance has challenged policy makers, health care institutions and professionals not to relegate the health needs of patients with cancers, stroke, hypertension and diabetes onto the sidelines, as they focus on rolling back COVID-19 cases.
“Though COVID-19 is fatal and deserves the needed attention, we...
Ghana’s oil and gas industry has made steady progress in pushing for more local content in the sourcing of goods, services and labour. However, with the outbreak of COVID-19, the industry is set to face major setbacks due to disruption caused by the Coronavirus pandemic and the collapse in...
The National Lottery Authority (NLA) is cautioning the staking public not to fall victim to the operations and activities of lotto fraudsters who are using different platforms and communication strategies to defraud unsuspecting Ghanaians.
According to the NLA, it has come to its notice that fraudsters are using digital and...
An acrimonious relationship between mining companies and members of host communities, especially farmers over compensation for acquisition of land for mining purposes is a common feature in the country.
The absence of a clearly defined legislation covering compensation for the acquisition of land for mining has created a vacuum for...
As part of its efforts to drive the digitization agenda, improve financial inclusion and customer relations, Stanbic Ghana has launched its ‘Safe and On Top’ digital campaign to further enhance customers’ experience by simplifying its processes.
Citing the bank’s prior commitment to the implementation of a digital transforming program as...