Richard Gerson once said that to provide great customer service you must employ great people. Great people perfect their acts through continuous training and practice. To be able to understand your customers, meet their needs and go that extra mile to make them happy, you need data. Data about...
The Ghana Community Network Services Ltd (GCNet) emerged the best ICT Company at the sixteenth edition of the Ghana Club (GC) 100 Awards organized by the Ghana Investment Promotion Centre (GIPC) in Accra recently.
The company also improved its rankings from the 24th position it occupied last year to the...
Government will need an estimated GH₵219m to transition the country from analogue to Digital Terrestrial Television (DTT), a report of parliament’s Committee on Communications has revealed.
Parliament has meanwhile approved GH₵176m for the Ministry of Communications for the implementation of its programmes and activities in the year ending December 31,...
Etix Everywhere, in partnership with Ngoya and the Africa Investment Group (AIG), has announced the start of constructing a Tier-4 data centre in the country.
The multi-tenant data centre (MTDC) will be carrier- and vendor-neutral, and will be powered by a solar plant - ensuring clean power independent of the...
The use of Automated Teller Machine (ATM) cards or debit cards is on the rise as banking institutions have made it easier for all its customers to acquire ATM cards. Having the card has an advantage for the banking institution because customers do not put much pressure on the...
MTN Ghana has launched the 5.0 version of the Apps Challenge which seeks to bring together app developers, animators and tech enthusiasts for a chance to create products which would bring in value and advance the tech scene in Ghana.
Asher Khan, Chief Marketing Officer of MTN Ghana, launching the event said...
Vice President Dr Mahamudu Bawumia has said technical works on the interoperability of the payment system has been completed and would be launched in January next year.
He said the implementation of the system would enable persons using mobile phones and traditional bank accounts to communicate and send money across...
Government is hoping that a full implementation of its digitisation drive next year would facilitate tax compliance and payment by Ghanaians.
Out of a total of 4million people active in the formal sector, just about 1.3m currently pay their taxes, estimated at some GH¢3.5billion.
Finance Minister, Ken Ofori-Atta, speaking to the...
MainOne Cable, Ghana’s leading communications solutions provider, has reiterated its commitment to assisting enterprises improve efficiency and productivity with premium connectivity, data centre, and value-added services solutions.
This position was emphasised at the recent eCommerce eXpo, held in Accra on the theme ‘Shaping Ghana’s ecommerce landscape through innovation, adoption and...
Huawei has partnered Kwame Nkrumah University of Science and Technology (KNUST) to run Huawei Authorized Information and Network Academy (HAINA) program for students at the university.
The HAINA initiative is a global ICT technology education program which authorizes universities and tertiary education organizations to deliver Huawei certification courses to their...